Service concept

, I strictly according ISO, ISO140001:2000 environment management system to run, so that product quality can be fully guaranteed;     

Second, the product warranty period of one year, life-long maintenance;   

three, maintenance, delivery, Exchange, Exchange parts, free, human failure, I remain responsible for repairs, but the result of user causes the loss and maintenance costs will be borne by the users themselves;      

four, we have a professional installation team and the post-sale service department, responsible for installation and commissioning of various racks and after-sales service, a 24-hour service hotline: 0571-85084669  13296722627    

five, we will be obligated to technical training so that you can make better use of storage racking system;     

six, our branches and offices to provide the most efficient day-to-day service.   

 

service process

1, a comprehensive understanding of customer requirements, and provides related consulting services;

2, in order to provide customers with comprehensive design plan;

3, urgent customer needs, with strong production capacity to ensure delivery;

4, responsible for delivery to site, and installation and commissioning;

5, appointed field service personnel to meet customer requirements and timely after-sales service;

6, after the project ends and always maintain contact with customers, listening to customer suggestions and the use and the quality of visits;

7, to provide shelves storey, repair service or unpacking, repacking displacement;